Make sure you meet the system requirements. Also, make sure you install Microsoft .NET Framework runtime and the VC++ runtime redistributables.

Try to restart your PC and launch the installation executable again. This worked for us. But if it does not for you, please contact us.

If you get any Security risk / SmartDefender popups when downloading or installing Unify, you can ignore these and click 'More info' to open the setup executable anyway. The file has been scanned for viruses. The security risk popup only informs you that the file has not yet been certified externally.

Make sure you meet the system requirements. Also, make sure you install Microsoft .NET Framework runtime and the VC++ runtime redistributables. Finally, check the Unify.log in Unify's data folder (by default in %userprofile%\AppData\Local\Unify_FS\app) to see if there are messages that can help in understanding the issue. You can mail us this log so we can look into it.

Also you can try to temporarily remove Unify's settings to check if the issue is related to that. To do so, simply rename the Unify_FS folder in %userprofile%\AppData\Local to something else, like Unify_FS2 (do not remove it, just rename it; removing it will remove all Unify's settings and Libraries).

This could happen if there are a lot of read/writes to the settings file that Unify uses, and the system does not keep up. This can happen for example when you stored the Unify data folder on a network location which is typically slower than an internal HDD. Make sure to backup your settings file (you can do so from Unify's settings page) so you can easily restore it later.

If you get any Security risk / SmartDefender popups when launching Unify, you can ignore these and click 'More info' to open the setup executable anyway. The file has been scanned for viruses. The security risk popup only informs you that the file has not yet been certified externally.

This happens when you start a game from Unify. Task Manager links the CPU and GPU usage for that game to Unify. The same applies when running a store launcher, like Steam, from Unify.

This could be due to GSYNC, FreeSync or another adaptive refresh rate technology being enabled in windowed mode. Either disable this technology for windowed apps or add a Unify 'gaming' profile to your video card's control panel and disable that technology. For example in NVIDIA Control Panel (if you have an NVIDIA card) you can set the Monitory Technology to Fixed refresh rate in the profile.

When apps run with administrator rights, Unify can no longer emulate the controller. To fix this, you would need to run Unify with administrator rights too.